Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "Customer") and Uncle Sam Junk Removal ("Company", "we", "us", or "our") governing your access to and use of our website and services, including junk removal, light demolition, dumpster rental, and cleaning (collectively, the "Services"). By scheduling or using our Services, you agree to these Terms.

Quotes, Estimates & Booking

• Quotes are estimates based on the information provided and/or on-site assessment
• Final pricing may vary based on actual volume, weight, labor time, access constraints, disposal fees, and materials handled
• Estimates provided via photo/text are non-binding until confirmed on site
• Scheduling is subject to availability and may be affected by weather, traffic, or disposal site hours

Cancellations & Rescheduling

You can cancel or reschedule up to 24 hours in advance at no charge. Same-day cancellations may incur a $25 dispatch fee. Missed appointments where we are unable to access the property may be treated as a same-day cancellation.

Arrival Windows & Access

• We provide arrival windows; crews will call or text when en route
• Customer must ensure safe and legal access to items for removal
• We reserve the right to refuse service where conditions are unsafe or unlawful

Payments

• Payment is due upon completion of service unless otherwise agreed in writing
• We accept cash, check, and major credit/debit cards
• Returned checks may incur a service fee
• Past-due amounts may accrue late fees or interest as permitted by law

Ownership & Disposal

• By authorizing removal, you represent that you have lawful ownership or authority over items
• Items removed are generally not retrievable once loaded due to safety and logistical constraints; we are not responsible for items mistakenly included
• We dispose of materials in compliance with local, state, and federal regulations

Prohibited Materials

We cannot remove hazardous materials including paint, chemicals, oils, fuels, asbestos, biohazards, medical waste, pressurized tanks, or any materials prohibited by law. Please contact us if you are unsure whether an item can be removed.

Property Protection & Limitations

• We take reasonable care to avoid damage. Customer is responsible for clearing pathways and protecting floors, walls, and fixtures where feasible
• We are not liable for pre-existing conditions or concealed defects (e.g., brittle drywall, weak stairs, unsecured fixtures)
• For structural moves or tight spaces, Customer acknowledges a risk of scuffs or minor damage despite reasonable care

Safety

Crews may refuse or stop work if conditions are unsafe, unsanitary, or beyond the scope of quoted service. Customer must keep pets and bystanders clear of work areas.

Photos, Videos & Reviews

• We may take before/after photos for job documentation, quality assurance, and customer communication
• With your permission, photos/videos may be used for marketing. You can withdraw consent at any time by contacting us
• Public reviews you post may be quoted for marketing with attribution to the platform

Warranties & Disclaimers

EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Liability Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE APPLICABLE SERVICE GIVING RISE TO THE CLAIM. IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES.

Indemnification

You agree to defend, indemnify, and hold harmless the Company and its personnel from and against claims, damages, liabilities, and expenses arising from your use of the Services or breach of these Terms.

Rescheduling; Force Majeure

We are not responsible for delays or failure to perform due to events beyond our reasonable control, including weather, accidents, traffic, labor shortages, or disposal facility closures. We will make reasonable efforts to reschedule promptly.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Indiana without regard to conflict of laws principles. You agree to resolve disputes in the state or federal courts located in Vanderburgh County, Indiana, and consent to personal jurisdiction and venue there.

Changes to Terms

We may update these Terms from time to time. Changes are effective when posted on our website with an updated "Last updated" date. Continued use of the Services after changes constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Email info@unclesamjunkremoval.com or call (812) 610-1657. Mail: Uncle Sam Junk Removal, Evansville, IN.